Tuesday, March 31, 2015

SpreeNow shopping service

Hi guys~

I just finished paying for a taobao order, so I should have a review on what I bought coming up soon!

If anyone is wondering, I use Spree Now as my shopping service and I've used them and another service before and I think I prefer them to anyone else. The first time I've shopped with taobao I communicated with someone over email and it was very annoying trying to get into contact with them, so I switched to a real service the next time. I've tried to use yoybuy before, but every time I would try to finish an order their website would glitch out and delete my entire cart and not take my order. After the third time it happened I was too frustrated to continue using it, and so I hopped over to Spree Now and I've never looked back.



They have an extraordinarily easy system to use, and it goes like this after you've signed up.

Step 1:
Finding items.
Look for your item on taobao. For this example I've just searched "cat hat" and used the first item.

Step 2: 
Looking at the item on Spreenow.
Get the link of the item you want and paste it into the search bar at the top of the Spree Now website.



After you hit "search" or the enter key on your keyboard, the item should show up immediately and look something like this:

Notice that it is in English. It shows you the price, the shipping cost if there is one, and the size, color and quantity options. There is a space underneath those for remarks to the shopping service to add when they're purchasing the item from the seller, but I personally have never used it. Under the photo of the product there is the seller's information and other items that they sell and you can click those photos to be taken to that listing. 

Step 3:
Adding it to your cart.
Underneath the "remarks" box there is a big green button that says "add to cart". Click it and you will see a "system alert" pop-up that notifies you the item has been added to your cart. Continue this process as you please to add as many items to your cart as you would like.



Step 4:
Go to your cart and review your items. "My cart" is the pink button on the far right at the top of the home page.

 It shows the item price, and shipping price of each item and then adds them up together to show the total price of the item. 

It also shows you what size and color you've picked, and I suggest checking this carefully in case you made a mistake.

It also has an option to delete your item, or to add a comment to it in case you've changed your mind.


Step 5:
Submit your cart.
At the top, or bottom, of your cart it will show you the total amount of what you've put into your cart, and to submit your cart. Do not click this unless you are completely sure of the items you are getting. As it says, this does not include international shipping! It is only the cost of the items you are having sent to the shopping service. The cost of shipping to you is an added cost later in the process once they have received the items.

Step 6:
Check out your order
Now we get to the fun part! After you've sent in your order, SpreeNow will check the items to make sure they are in stock, and also check if they are counterfeit. They do not allow certain items to be purchased because of their laws, so they will put your order on hold for a bit so they can go through the verification process.
Click the "My Shopping Spree" tab to see the status of your order.


On the window it brings up, you can see if they are reviewing your order, needing payment, or if your order has shipped!

If they need to contact you about a specific item in your order, you will have a notification in the GREEN box.



Step 7:
Paying for your order.
You should receive an email saying that your order is ready for payment.
When you log onto your account, the BLUE box at the top will have a number that corresponds to the number of items you've purchased if they were accepted.



 This may be confusing to some people, if you've never done it before. I'll take it a bit slow.
Your account has what is essentially, a wallet. When you create your account that "wallet" is empty.
(Click on "My Account Balance" to see the balance of your "wallet" to know how much you have.) At the bottom of the screen when you click on the BLUE box to see your order status, it will show how much your order is and how much you need to pay. You must pay from your account wallet, and in order to fill it you must "top up" your wallet.
At the bottom it will have a button to "top up" your account because your account does not have the necessary funds to pay for the order. Click that. 



After you click that button to top up your account you will be brought to a page like this. Where mine is blank, yours will have the exact amount of money you need for your order.
Decide how you want to pay, and click on the blue "pay" button underneath the amount of money.


After you have topped up your account, it should take you back to the same screen you were on to review your order and you will have to type in your "payment password" to pay for the order. A payment password is different from your account password and you will have to make a new one. It's to prevent someone from buying a ton of stuff on your account if it were ever hacked or compromised.

It will accept your payment. If you go to your account balance tab, it should look something like this,

It shows that you have topped up your account with "(payment method) complete" and above that, "Order Payment" since it has been taken out of your "wallet" and payed the order.
Your item status should now be updated to "To be processed" as this one has.



After they've processed your payment, which might take a day or two, your item status will be updated to "Processed" and once the item has been ordered, to "Ordered". After they get the items they will check to make sure everything is correct and update your status to "Arrived and Checked." This can take up to a week, based entirely upon the seller of the item and how quickly they get the item out. (Which is why my review took so long, three of the sellers I bought from were the slowest shippers ever!)







Step 8:
Shipping payments.
After all of your items have arrived to them, you should receive an email letting you know that your items are ready for shipment. Your status will now change to "Packed"



You will have a notification in the ORANGE box prompting you to pay for the shipping of your order, in the same pattern as when you needed to pay for the order itself. 


Select your shipment.



Decide your shipping method. I had really bulky/heavy items so my shipping fee is super high this time around... ;^;


At the bottom of your screen a big orange "confirm payment" button will appear. Click it. You should get a pop-up saying your account balance is too low.


Click "Account Top Up" and it will take you to the top up page with the correct amount of money already filled in. It will ask you if you want to open in a new tab or window.



After you top up your account, you will get a screen that shows your payment was successful. Click back to the other tab and it will ask you if the top up was successful, click yes if it did.


When you go back to your shipping screen, it will again ask if it was successful and again click yes if it was. You will now have an updated amount in your account wallet. It will ask you for your payment password. Enter it and continue.


It will tell you again that it was successful and your items will be shipped ASAP.



Your item status is now updated to "Shipping fee paid"



And once it's shipped, to a final status of "Shipped". They will give you a tracking number via the RED box.



Now you wait. If there are any issues with your tracking number or you are concerned it has taken a bit too long, click on the RED box to send them a message addressing your concerns.



I've had to ask about a tracking number before and they were very helpful and got it sorted quickly.

And you're done!
You just sit back and relax and wait for your adorable items to come in the mail.

I hope this wasn't too confusing, if anyone has any problems with my little tutorial, please leave me a comment and I'll adjust the steps to help!






 See ya next time~


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